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Healthcare Hiring: Find Top Talent for Your Clinical Practice

Healthcare Hiring

Every medical practice owner knows that high-quality healthcare starts with hiring exceptional talent. But one common challenge for small independent clinics is the competition. 

It’s difficult to attract quality staff when hospitals and big clinics dominate the talent search war. Sure, you may not be able to compete with facilities or salaries. But it doesn’t mean you have to settle for sub-par medical staff. Instead, you may find that all it takes is a little strategy to send top talents running through your clinic’s doors. 

Find Top Talent for Your Clinical Practice

1. Follow the Talent

Why wait for talent to come when you can go to them? An increasingly common way to make sure your practice is only hiring top-tier medical staff is to identify promising talent early. 

Reach out to your local medical school or college and ask if they will partner you in forming internship programs. This arrangement exposes bright students to a professional medical setting. By setting aside time to mentor them, you’re not just helping students make decisions about their career paths. You’re also inspiring loyalty in a possible future recruit. 

As a result, the school will also gain a reputation for having a hands-on program that prepares its students for a professional medical career. It’s a win-win for everybody. 

2. Know the Hiring Advantage You Have Over Others

Another method is to consider the benefits you can offer to potential recruits. You may be surprised to learn that high salaries and large facilities aren’t always the selling point. There are some things that money can’t buy. 

As a small practice, this is where you have the advantage over large institutions. You are free to offer more flexibility like work-life balance, flexible schedules, increased maternity leave, the option to work remotely, and more vacation days. 

3. Be Creative with Perks and Benefits 

Don’t be afraid to offer tailor-made benefits to individual staff because the standard benefits like medical insurance may not be applicable or a priority to some. 

For example, there could be an outstanding medical staff out there who happens to be a new parent. The flexible schedules you offer may just earn you a star recruit.

If you’re daring, you could even let control be the perk of working in your clinic. Some physicians prefer to work a certain way and being able to call the shots in a few areas could be an attractive benefit. 

Allow them control over specific aspects like the scope of their practice coverage, their working hours, and hiring their own care teams. A little bit of control goes a long way in recruiting and retaining the right staff.

Be Creative with Perks and Benefits

4. Turn to Tech for Hiring

Given that most young people use mobile apps to apply for jobs nowadays, it makes sense to search for your next talent there. Job apps and websites are great places to hire. The key is to choose one that offers a simplified and convenient screening process. 

Finally, your best bet in hiring great staff for your clinic is to plan ahead. Many clinics notice a need for new talent only when the situation is dire. By planning ahead, you avoid settling for average recruits and ensure that you have the budget for a quality addition to your team. 

Whether you’re planning to stock up on medication or simply looking for a reliable supplier for your new clinic, Mayflax is here for you! Find out more about our quality products and affordable services on our website.  

Why Personalized Medicine is the Future of Healthcare

Why Personalized Medicine is the Future of Healthcare

Did you know that medical errors kill more people than cancer, diabetes, or motor accidents in Malaysia? Since so much is unknown about the genetic and environmental factors causing many major diseases, doctors have to rely on guesswork. But personalized medicine may soon give way to a more precise method of diagnosis. More importantly, it could even stop diseases like diabetes, Alzheimer’s, and cancer dead in their tracks.

What Is Personalized Medicine?

What Is Personalized Medicine

Also known as precision medicine or genomic medicine, personalized medicinetailors medical decisions and interventions to individual patients. It utilizes molecular profiling to aid doctors in detecting gene mutations. These mutations may be due to a person’s unique environment, biology, or lifestyle.

In addition, molecular profiling enables doctors to identify other things like cancer biomarkers. This early detection plays a huge role in predicting the chances of a patient contracting cancer. Detecting biomarkers also lets doctors customize effective strategies to prevent cancer and other major diseases.

Reactive vs Preventive

This approach shifts from a previously reactive method to a preventive one. In the past, people have deemed medicine effective based on the fact that it works for most people. But why it doesn’t for the remaining patients is a mystery that has been swept under the rug. As a result, patients need to bear with costly trial-and-error approaches and failed attempts to treat symptoms of misdiagnosed diseases.

Molecular profiling has shown that every individual has a unique genetic code that affects their health in ways we cannot see. By harnessing data on the genetic level, doctors can break the limitations of traditional medicine. Although it is still a relatively new field of study, personalized medicine has paved a trail to a brighter future for healthcare.

Precise Diagnosis in Personalized Medicine

Special blood tests could potentially identify tumor DNA instead of using expensive PET scans that emit high levels of radiation. This can tell doctors if patients are responding to treatment or are in remission. Prescribing drugs based on the tumor’s genetic make-up instead of the type of cancer is a radical approach that could transform the future of medicine.  

Precise Diagnosis

Reduced Risk of Side Effects

Data collected from patients’ genes can predict how different patients will react to a type of medicine. It also informs the doctor on whether or not any harmful side effects will occur, taking out the guesswork involved. Therefore, patients can avoid side effects that might develop from taking an unsuitable drug.

Re-engineer Cells to Fight Cancer

Another way personalized medicine can help is through CAR T-cell therapy. This method involves taking T-cells from the blood of cancer patients and genetically engineer them to attack the cancer cells in their own body.

Re-engineer Cells to Fight Cancer

Prevention over Treatment

Myriads of treatmentscan never compare to an effective method to slow or stop the onset of Alzheimer’s and Parkinson’s disease. The advent of a way to single out biomarkers linked to the diseases may soon promise a whole new approach to prevent them entirely.

Without a doubt, discussions about the future of medical breakthroughs that personalized medicine will bring are exciting. However, we can’t forget how far current practices and medicine have brought us. They did, after all, lay the foundation for new discoveries.

Discover how Mayflax can be your solution to having the best medicine for your patients. With over 25 years of experience, Mayflax is the one-stop solution to your pharmaceutical needs. Find out more on our website!

Unexpected Tips to Improve Profitability and Productivity of Your Clinic

Unexpected Tips to Improve Profitability and Productivity of Your Clinic

Owning a clinic involves increasing the bottom line and raising revenue, which means you need a steady patient flow. Unfortunately, the profitability of your medical practice is of no concern to your patients. They want the best bang for their buck, and with good reason.

So, how does one go about running a profitable and productive clinic? Like it or not, profit margins are the distinction between a flourishing and floundering practice. While dedicated patient care and word of mouth contribute to attracting patients, there are other doable approaches.

In this article, we’ll be exploring a few unexpected tips aimed at elevating productivity and raking in the money.

Patient Satisfaction & Support

1. Improve Patient Satisfaction & Support

Did you know that acquiring a new patient is much costlier than retaining an existing one? Patient loyalty is crucial for practice growth, which requires providing the best experience to translate into revenue. Poor patient service not only damages your clinic’s reputation but could reduce patient retention and lead generation. 

Besides medical care, ensure that your patients feel comfortable from the moment they walk in. You can keep a drinking water facility, reading materials or television in the waiting room. Remember to hold your staff accountable for implementing these strategies across the practice.

Work as a team to create benchmarks that measure effectiveness, then gather feedback from staff members to better assess your patients’ needs.

2. Use IT to Schedule Clinic Appointments

No one likes waiting at the clinic. Poor scheduling can derail a patient’s experience quick, simultaneously making you lose out on patients you could have otherwise accommodated. Thus, using a reliable IT solution will let you communicate to patients vis-à-vis appointment times and take walk-ins seamlessly during vacant slots.

Smoother operations equate to better patient satisfaction, higher revenues, and not to mention, a productive clinical staff.

Use IT to Schedule Appointments

3. Make Operational Changes in Your Clinic

To attract more patients without prepending operational and marketing expenses, try upselling or cross-selling. For instance, you can switch to a relationship-based model by offering a bundle of visits at a discounted price. You may also provide new services that complement current offerings, such as free follow-ups, analysing reports, etc.

4. Network with Allied Professionals

The medical field goes beyond doctors and nurses. We suggest networking with other medical care providers like pharmacists, physicians, pathologists and so on. An excellent network of allied medical services can support each other with references, perhaps even share knowledge and expertise.

5. Have Medication Delivered to You

Medication Delivered

When there are so many aspects to cover in running a clinic, expediency makes for productivity’s best friend. Sourcing your pharmaceutical needs, on the other hand, is anything but. Furthermore, manufacturers often encourage bulk purchases where your money would be tied down in stocks, causing difficulty making timely payments to your suppliers.

You can always seek out a reputable wholesaler, like Mayflax, which allows cash flow flexibility. Consumers will enjoy a wide array of affordable pharmaceutical products available for long-term delivery. That way, your healthcare team can focus on more pressing matters at hand.

Success is not without its investments. However, consistently employing these simple measures ensures you the returns you deserve in no time. Find out more about Mayflax’s services or contact us for more information.

Generic medicines: Reducing healthcare cost

According to IMS Health Institute, the US healthcare system saves nearly $2.2 trillion from 2009 to 2019, by substituting generic medicines from its original counterpart.

Despite that, Malaysia however, has a low total expenditure for generic medicines.

It is estimated that Malaysia spends only 30% of its total spending on pharmaceuticals on generic medicines, while 70% is from innovator products.

Studies showed that innovator products sold in Malaysia were 27-90% more expensive than the generics, leading to high healthcare expenditure.

Healthcare expenditure in Malaysia

In 2011, the total expenditure on prescription medicine for government hospitals and primary health clinics was RM 1.767 billion.

The high expenditure may be due to high medicine prices, poor availability of generics as well as high use of innovator or branded medicines

Thus, World Health Organization (WHO) recommends the generic medications policies to be implemented in member countries to promote the availability and affordability of essential medications.

Generic medicines are equivalent to its innovator brand in terms of:

  • Dosage form
  • Safety
  • Strength & Route of administration
  • Quality
  • Performance
  • Characteristics
  • Intended use

To sum up, it is an equal substitute for its original counterpart.

The role of generic medicine is to provide a more affordable alternative than its innovator brands, without compromising with its safety, efficacy and quality.

However, knowledge on generic drugs is still low.

In fact, a study revealed that many patients were not aware of the similarities of generic and original brand medication.

On the other hand, another study concluded that majority of physicians from private medical centres in Malaysia had negative perceptions on generic drugs.

Consequently, it may cause of limited use of generic medicines in the private medical centre.

Policy to encourage use

Generic Medicines Policy (GMP), a part of National Medicines Policy is formulated to encourage the use of generic medicines among different healthcare stakeholders.

Other than that, implementing national medicine pricing policy which controls drug prices in both public and private sector, will be a great effort to reduce expenditure and improve medicine affordability in Malaysia.

In conclusion, there are several techniques that can be implemented to encourage use.

This is without forgetting that both patients and prescriber must be educated on the similarities and differences of generic medications.

Here at Mayflax, we provide up to 2,000 pharmaceutical products, both original and generic brands. Buy them with the best prices from us, to offer the best price to your customers. Click here to learn more!


Ahmad, N. S., & Islahudin, F. (2018). Affordability of essential medicine prices in Malaysia’s private health sector.

Ministry of Health Malaysia. Malaysian National Medicines Policy

Rohit Kumar, M. A. (2015). Knowledge and perceptions of physicians from private neducak centres towards generic medicines: a nationwide survey from Malaysia. Journal of Pharmaceutical Policy and Practice.

Wong, Z. Y., Hassali, M. A., Alrasheedy, A. A., Saleem, F., Yahaya, A. H., & Aljadhey, H. (2014). Patients’ beliefs about generic medicines in Malaysia

Boost Patient Wellness with Self-Management Tools

Boost Patient Wellness with Self-Management Tools

Self-management support is typically for those with chronic conditions to help them manage their health consistently. While self-management tools do not improve specific illnesses per se, they positively impact overall patient wellness

These tools allow patients to track their symptoms, create goals, action plans and so on. Leveraging this technique can spark curiosity in patients to learn more about their conditions. More importantly, it cultivates motivation for them to be actively involved in their healthcare.

As technology permeates healthcare, doctor-patient relationships will remain indispensable. Hence, medical practitioners should continue using the best resources to give patients compassionate care.

Self-Management support

What does Self-Management support include?

Aside from supplying information to patients, there are several other facets to consider. Doctors and clinical staff must first commit to patient-centred care, which involves:

  • Scheduling patient visits that focus more on prevention and care management than critical care.
  • Ensuring that patients understand the information and management plan (without the embellishment of too many technical terms).
  • Helping them in goal setting for a healthier lifestyle.
  • Providing proper education and materials for different cultures and health literacy levels.
  • Including the entire care team in planning, executing, and following up on patient visits.
  • Using a good clinical system to keep track of patients.

Strategies & Tools to support Patient Self-Management

Engaging patients in durable self-management habits can inspire them to take the necessary steps for health maintenance. Still, it is up to the patient on how they take care of themselves outside the clinic. Medical care providers may instead advocate wellness programs, health technology, and other effective techniques.

Patient portal registration

Patient portal registration

Accessing the patient portal enables patients to review their health data and be reminded of their doctor’s notes regarding improvements. That way, they can self-manage and even consult with providers between visits. Through direct messaging, doctors can easily adjust medications accordingly, answer questions, revise treatment plans, etc.

In short, patients can use this tool to gain more knowledge about their health while actively participating. This aspect is critical for self-management, after all.

Health apps

Since most people today spend ample time on their smartphones, healthcare practitioners can encourage patients to utilise health apps. Programmes such as fitness trackers or medication adherence apps are highly customisable to the user, making self-management more convenient and practical.

Plus, these tools often have pop-up notifications to remind users of their self-care tasks, progression and more.

Health apps

Other materials

Primary care staff may coach patients to come up with action plans, develop goal-setting worksheets, and teach them some problem-solving tactics. Offer educational materials appropriate for your diverse patients, ones they can act on and understand. Additionally, the two parties can coordinate and set agendas for each visit.

Managing illnesses, chronic or no, is never easy. Incorporating self-management support into any practice could improve doctor-patient satisfaction, and above all, build confidence in patients to lead better lives.

That said, Mayflax is a one-stop centre that provides support for your practice in pharmaceutical purchases. With fast deliveries of a broad range of pharmaceutical products, you can focus on other hectic areas that entail running a clinic.

Find out more about our services or contact us if you have any enquiries.

Healthcare Marketing Strategies: Tips to Attract Patient Flow

Healthcare Marketing Strategies

In healthcare, familiarising yourself with the latest marketing tactics probably comes secondary. Moreover, there are many regulations around what can and can’t be said about sensitive subjects imperative to the medical sector.

Still, competition is constantly on the rise. Patients now have so many options that proximity is no longer the primary factor for choosing a healthcare provider. As a result, forming a healthcare marketing plan is crucial to attracting new and returning patients.

Let us aid you in the planning process with several marketing strategies that will prove successful when done right:

Tips to Attract Patient Flow

1. Consistent Healthcare Branding

Branding is not a question of your sure-fire expertise but a way to distinguish yourself from the homogenous white coats everywhere. Medical practices can start by contemplating what patients typically look for, such as short wait times, insurance types, etc.

Then, ask yourself: what makes your healthcare network unique? It can be any intricacy from family-friendliness to a serene environment. Once you’ve established your unique representation, you’ll comprehend how to utilise marketing materials in your overall strategy.

2. Internal Marketing

While external marketing is usually at the forefront, internal communications are just as vital. The connection between medical staff plays a substantial role in productivity. Moreover, employee advocacy is marketing at its source—word of mouth at its finest.

When your employees tell friends and family about your unmatched healthcare plans, it will reach more prospective patients than you’d think.

3. Responsive Healthcare Website

If you already have a website for your practice, make sure it’s mobile-friendly. Does it adjust to the screen automatically? Is the experience consistent throughout any device? People are constantly surfing the web via their smartphones that Google even prioritises sites optimised for mobile users.

Don’t let an irresponsive website throw off potential patients entirely from your organisation. An effective site should include speed, positioning of information, and loadable imagery.

Healthcare Website

4. Optimise Search Engine Results

No matter how fancy your website is, it’s nothing without search engine optimisation. Use this tool to climb the Google results page so that potential patients can find you much faster. SEO is about integrating the right optimal keywords to rank for the proper and pertinent healthcare searches, among other things.

If you’re short on time for this complex process, consider outsourcing for your SEO needs.

5. Digital Signage

Besides online channels, digital signage is another effective tool within a healthcare setting. Build a private and engaging digital content stream that your patients can watch, providing education and awareness of patient welfare:

  • Use your social media dashboards, i.e. tweet walls and Instagram feeds in patient waiting rooms.
  • Offer live news, discuss relevant topics, and other informative content to your audience.
  • Create YouTube video playlists compiling all your health and medical content.
  • Display branded content and advertising from meticulously selected partners.

Digital signage is highly versatile and adaptable, which makes these strategies applicable for any healthcare space.

As a medical practitioner, you can relate best to the notion that prevention beats cure. Setting healthcare marketing strategies in motion now than later can save you from losing patient volumes.

For more articles like this, head over to Mayflax.

What Doctors Can Do to Improve the Quality of Healthcare

What Doctors Can Do to Improve the Quality of Healthcare

Malaysia has seen extraordinary economic growth for the past 20 years, but its healthcare sector is still developing. The mushrooming public and private institutions leave much room for improvement, from infrastructure and facilities to the quality of services.

Ameliorating healthcare quality is contemplated on both a macro and micro level. It doesn’t always have to be a complete systemic change; individual doctors can practice many things for their patients.

For anyone in the healthcare industry, inaugurating greater transparency is an excellent first step. Medical practitioners should also use patient-centred electronic health records (EHRs) to boost accessibility for providers and patients alike. After all, primary care providers are in the best position to impact the heart of healthcare quality.

The following tips may assist you in your efforts surrounding better patient outcomes and safety, efficiency, coordination and so on.

Analyse Data and Patient Outcomes

1. Analyse Data and Patient Outcomes

Noteworthy management consultant Peter Drucker once said, “If you cannot measure it, you cannot manage it.” Before beginning your quest for improvement, you must first analyse your data to identify the current opportunities. For instance, patient population, organisational operations or what have you. 

Then, start establishing baseline outcomes. Electronic health records (EHRs) were meant to enable more patient-centric care, but most practices emphasise better billing and increasing revenue. While this is understandable, improving quality healthcare requires otherwise.

Relocate the rigorousness of tracking billing to tracking patient wellness instead. Examine trends and statistics from EHRs, outcome studies and other data sources to pinpoint critical areas needing improvement.

2. Set Pragmatic Goals

Once you have a comprehensive understanding of your data, it’s time to set concrete goals that are executable. Try to be as precise and quantitative as possible. There are many health organisations with customary quality and consistency measures that you can sample during this stage.

In short, healthcare should be: safe, effective, patient-centred, timely, efficient and equitable. Your organisation must also commit to ongoing evaluation as boosting healthcare quality is an evolving process.

3. Gather a Balanced Team

A balanced team is an effective team. Ensure that yours comprises members from different backgrounds with diverse skills and experience levels. Of course, a senior leader must oversee, advise and advocate for the team, making informed clinical decisions. There should also be a project manager who can keep the team on track and perform daily tasks successfully.

4. Focus on Patient Engagement

Doctors are powerfully positioned to engage patients to be proactive healthcare consumers. However, patient engagement doesn’t stop with them. Providers can devise more holistic ways to encourage communication between families, insurance providers, social services, etc.

The improved connection between all parties involved will undoubtedly benefit the patient’s entire healthcare journey.

Patient Engagement

5. Research and Collaborate with Other Organisations

What better way to improve than learning from other flourishing organisations? Regular research on those that excel in particular areas can aid you in your quest. Read the literature, research online, attend conferences and reach out to them. You can implement specific changes at your own practice or even partner with these organisations to enhance patient outcomes.

For more information about running a clinic in Malaysia, head over to

Surgical Face Masks: What You Need to Know to Choose the Right One

Surgical Face Masks

Unlike regular face masks that we now don as shields against the Coronavirus, a surgical face mask works differently. Surgical masks are intended for medical purposes and are indeed reckoned among medical devices.

These masks cover the user’s nose and mouth, providing a physical barrier to fluids and particulate materials. They protect clinic staff from infectious agents transmitted by ‘droplets’, such as saliva or upper respiratory tract secretions.

Nevertheless, do note that surgical masks do not prevent total contaminant infiltration and are in no way the only protection you need. With that in mind, how can you choose the right one out of all the options online?

What to look for when choosing a surgical face mask

What to look for when choosing a surgical face mask

There are a few criteria to take into account when purchasing a surgical face mask:

  • Type of mask — Medical practitioners should first discern the difference between surgical masks and respirators. Both function differently with their respective standards and objectives. While surgical masks only protect against biological fluids, respirators guard against ‘airborne’ infectious agents as well.
  • Level of protection — As mentioned, each mask indeed has different standards and regulations across the globe. See below for the classes of devices that determine a surgical face mask’s degree of protection:
1. European Standard EN14683
EU  Standard ClassBacterial Filtration Efficiency
Type I or BFE>95%
Type IR>95%
Type II or BFE2>98%
Type IIR>98%
2. United States ASTM Standards
Level of ProtectionASTM F2100-11 Standards
Level 1For a low risk of exposure to fluids >95%
Level 2For a moderate risk of exposure to fluids >98%
Level 3For a high risk of exposure to fluids >98%
What You Need to Know to Choose the Right One
  • Effective life — Generally, the duration of a surgical face mask’s effectiveness varies between three to eight hours typically. Of course, a cheaper one might mean a shorter period of use. The manufacturer will systematically indicate this timespan for use on the packaging.
  • Comfort — Surgical masks come in different sizes and can be adaptable to the morphology of the wearer. They also vary in breathability. Although ASTM Level 1 and Type I masks have the lowest bacteria filtration efficiency and fluid resistance, they provide the best breathability. However, if it’s less breathable, you can always equip your surgical mask with an exhalation valve for extra comfort.

Whether it’s for surgery or other medical procedures, it all depends on your field requirements and individual demand.

Mayflax Empro Surgical Face Mask

Mayflax Empro Surgical Face Mask

If you’re unsure about the numerous brands out there, why not opt for Empro? Empro’s latest creation is the S Series with Aerofit Technology surgical face mask. Aligned with the ASTM F2101-19 standards, it is a Type IIR/Level 3 mask with >99% bacteria filtration efficiency (BFE) and >98% particle filtration efficiency (PFE).

Moreover, the Empro surgical mask has an Aerofit feature that is ergonomically designed for optimal airflow. So if your intent for use involves general-purpose infection control or other medical practices, rest assured that you’ll be well-protected without having to compromise on comfort.

Find out more about Mayflax’s expertise and services or contact us for more information.

Internal Medicine Practitioners: How to Differentiate Yourself from Other Doctors

Internal Medicine Practitioners

Called the generalist of generalists, the internal medicine (IM) doctor has a job scope that is not easy to explain or differentiate. Interestingly, IM doctors work as primary caregivers in settings similar to family medicine practitioners or general practitioners. As a result, this can blur the lines between the two for patients looking for a specific type of care.

You could be an IM doctor fresh out of residency looking to plan ahead, or a full-fledged IM practitioner working at a hospital. Regardless, there are ways you can differentiate yourself from other doctors.

How to Differentiate Yourself from Other Doctors

Know the Edge You Have Over Others

Due to the nature of your training, you would have acquired (and are still acquiring) vast knowledge of most injuries and diseases. Focusing on preventive methods and executing treatment plans, you know exactly what’s best for your patients. As an IM doctor, you are also well-prepared to solve anything from the common cold to complex chronic diseases.

Here’s a closer look at some things that patients would consider when choosing the right doctor. As an IM doctor, these benefits are part and parcel of your practice:

1. Continuum of Care

Because preventive measures and treatment plans are your specialties, you’ll be able to guide them through every step of their journey towards better health. General practitioners or family doctors treat a patient’s symptoms. Unlike them, you treat a patient as a whole.

A regular physical exam could reveal several issues that may pose a threat to your patient’s health. However, instead of just giving surface-level advice, your mission is to see them through. This mission includes diagnosis, testing, follow-up, and forming the best healthcare treatment plan for them.

Know the Edge You Have Over Others

2. Complications are Addressed Quickly

As you work closely with every patient, you will understand their entire medical history. Not only their struggles but also their concerns are clear to you. Additionally, should any complications arise, you won’t need to waste time familiarizing yourself with their case. Combine this with your mastery of the inner workings of all organ systems, and your patients will get the best possible care in the shortest amount of time.

3. Specialisation in Multi-system Disease Conditions

Patients having chronic illnesses involving various systems will find that what you have to offer is invaluable. Unlike you, single-organ disease specialists may not be trained or equipped to diagnose them. In these cases, your expertise will come in handy to form the best possible treatment plan.

An internal medicine practitioner clearly has much to offer. Their natural disposition towards lifelong learning sets them apart. More than anything, their passion for working closely with patients is what makes them truly unique. These traits help an IM doctor provide quality care to patients. Therefore, it’s not surprising that they are often successful in helping patients through their toughest medical journeys.

Having quality medical equipment is a huge part of providing quality care to patients. Mayflax provides medical supplies that are quick and hassle-free to order. Find out more on our website!

Importance of the Doctor-Patient Relationship and How it Impacts Success

Importance of the Doctor-Patient Relationship

The need for a solid doctor-patient relationship is often overlooked. In general, this could be because of the impossible demand placed on modern-day doctors. It’s not enough that they have to deal with bureaucratic healthcare systems and the re-emergence of deadly diseases. They also have to bear the daily pressure of holding people’s lives in their hands.

For this reason, attention to the relationship between doctor and patient has unfortunately taken a backseat. However, healthcare professionals trained in relationship strategies actually produce more successful outcomes. So, why are they more successful? And how can doctors foster good relationships with patients?

Why It Matters

How it Impacts Success

1. Rapport Equals Higher Chances of Treatment Success

Clinicians have limited time with patients. Between administrative duties and handling electronic health records, it’s a wonder how they still manage to see a long line of patients. So, it’s tempting to just cut to the chase. Diagnose the issue and administer the treatment plan fast. But this jeopardizes the valuable opportunity for establishing communication and trust.

Patients who don’t feel safe would not disclose symptoms that they find embarrassing or unusual. Since knowing as much as possible about the patient’s core issue is significant to producing an accurate diagnosis, this poses a problem.

When patients feel heard, there is also a higher chance of adherence to the suggested treatment. A good doctor and patient relationship will cause the patient to be more likely to follow treatment plans. This could lead to patient care satisfaction and improved health.

2. Fights Burn Out

Understandably, burnout is a constant threat for doctors. The demands of this profession are many; the risks are high. Nonetheless, making sure that you establish a good rapport with patients can help you rediscover the joy of medicine.

As you focus on them, you’ll remember that the patients are indeed vulnerable people with worries and fears. They are no longer just cases or admissions in your daily schedule.

Naturally, patients who have their doctor’s focus would flourish. This could result in reduced ER visits and decreased rates of readmission. Watching your patients recover under your care will make you feel that it was all worth it.

How To Improve Your Doctor-Patient Relationship

Besides familiarizing yourself with the patient’s file, there are other ways to facilitate a successful appointment. Read these tips to help you fully engage with your patients:

How To Improve Your Doctor-Patient Relationship

1. Listen actively

While you might be paying attention, you need to communicate that you are. Simple things like establishing good eye contact, leaning forward, and allowing them to explain without interruption can really make a difference.

2. Pay attention to their emotional cues

Be present. Validate your patient’s emotions to show that you are following the story and that you care. Observe their faces to look for signs. Are they in pain? Are they afraid?

3. Empathise with them

Put yourself in their shoes. Voice out when they do something right. Acknowledge their frustrations when things did not turn out as expected.

With the right mindset, you will find that at the core of a successful relationship between a doctor and patient is simply a keen interest in humanity. It is not surprising to find that patient care is just that­–caring for the patient.

A huge part of caring for patients is providing the best medicine available to them. Mayflax gives you the best value and promises a quick and convenient ordering process. Let Mayflax take care of your medical supply needs. Find out more on our website!