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How to become a panel clinic?

The picture of doctor

How to become a panel clinic?

The picture of doctor

What is a panel clinic?

Panel clinic provides medical treatment for any Insured Person under SOCSO due to ‘Employment injury ’.

The Insured Person can refer to the list of clinics to receive emergency treatments. 

Additionally, there are the following documents to fill in the Accident Report form, Occupational disease reports, or a cover letter from the employer.

How to register as a Panel Clinic for Insured Person?

  1. Letter of application together with a proposal clinic and clinic profile
  2. Copy of Identity card of every doctor
  3. Copies of recognized training occupational health certificates
  4. Copy of Form (Latest Annual Practising Certificate (APC) for every doctor)
  5. Copy of Form (Certificate of Registration)
  6. Copies of Form (Certification to Establish / Maintain / Handle / Provide Private Medical Care / Clinic)
  7. Panel List – Company or employer who appoints panel clinic
  8. Treatment quotation

Examples Of Occupational Health Training Certificate

  • Certificate In Occupational Medicine (MEDICAL PROGRESS INSTITUTE)
  • Workshop on Occupational Health  (NIOSH)
  • Graduate Diploma in Occupational Health (UKM)
  • Occupational Health Doctor (Module 1) (NIOSH)
  • Examination Doctors Health (NIOSH)
  • Occupational Health Course For Medical Practitioners (OEM)

Insurance Benefits for Employees

Employee benefits are optional compensation rather than wages given to employees to their fixed payment as an addition. It covers health, dentistry, vision, life, and others.

Disability income also protection plans, retirement benefits, childcare, tuition reimbursement, sick leave, vacation, education funding, and flexible and alternative work arrangements.

However, the purpose of medical benefits for employees in Malaysia is to improve the economic security of staff members. As well as, to increase employee retention throughout the organization.

Furthermore, the employee benefits will increase productivity in the workplace because they feel assured.

Moreover, employees with life insurance and personal injury can also use additional coverage such as income replacement to their serious illness or serious disability.

Four common types of Medical Benefits for Employees in Malaysia

  • Medical insurance

Medical insurance plans include hospital visits, doctor visits, surgeries, prescriptions, and possibly vision and dental. Therefore, as an employer, you will cover most of the premium.

  • Life insurance

For a company, if your employee accidentally dies, life insurance will provide compensation to the employee’s named beneficiaries. They will help to bear the cost of the funeral and the ongoing cost of living to the employee’s family.

  • Disability Insurance

The offer has short-term and long-term disability insurance. Even if your employee is injured or suffering from chronic illness, these benefits provide a payment throughout the period your employee is unable to work. Therefore, companies can add Critical Illnesses Plans riders to GTL plans.

  • Retirement Benefits

Retirement benefits are the most common type that allows the employee to deduct the amount of salary that needs to be paid for retirement savings. Meanwhile, some companies will choose one amount to match for the deduction.

 
 
References:

  1. https://www.perkeso.gov.my/en/33-social-security-protection/panel-clinics-dialysis-centres/60-panel-clinics.html
  2. https://www.redcover.com.my/employee-benefits-insurance/

 

 

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About the author

Bachelor of Science (Hons) Pharmacology, is a Customer Relationship Executive of Mayflax, one of the nation’s leading healthcare and marketing companies.

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7 Ways on How to Increase Patient Satisfaction in Your Clinic

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7 Ways on How to Increase Patient Satisfaction in Your Clinic

Small changes can switch the emotion of patient satisfaction and patient retention during your practices!

An important goal for healthcare in recent years is to improve patient satisfaction at the maximum level to increase compliment from the patient to your clinic.

This will impact the image of your clinic. Successful healthcare practice is providing excellent care for your patient.

Maintaining the numbers of patients in your clinic is a difficult task to do and attracting new patients need a lot of effort, time, financial investment.

Furthermore, marketing techniques have several ways to established and referral programs that can help you in this undertaking.

Besides, satisfied patients are more likely to make follow-up appointments if they feel comfortable and happy with your services. Thus, adhere to a prescribed treatment plan, which can lead to more positive outcomes.

Read on to learn 7 ways to improve patient satisfaction at your healthcare practices.

Be punctual

Picture of clock

Punctuality shows a practitioner’s respect for a patient’s schedule. Normally the patient has a busy schedule so the doctor needs to be timely.

Healthcare staff needs to scheduling their practice if an organization is having difficulty seeing patients on time.

Besides, the post-visit patient survey on your clinic must send it out quickly within 24 to 48 hours because do not want the patient to forget about their experiences.

Obtain hard data

Patient Data

 

Open-ended survey questions are not appropriate because one of the main disadvantages of open-ended questions is that it takes time for the customers to write feedback in their own words and difficult to analyze and interpret data.

Better use a closed-ended survey question such as multiple choice and yes or no questions.

For example, “was the wait time reasonable, yes or no.”

Create a helpful digital presence

Picture of digital device

Create and submit survey questions digitally by using Qualtrics, SurveySparrow and others.

Because people prefer online surveys 30 times more than answers on a paper sheet.

Embracing digital platforms is crucial for a company’s competitive advantage.

However, a digital platform significantly reduces costs. This shortens the business processes and it does not require much time to be implemented.

Moreover, maintenance and upgrades aren’t very complicated.

Build a comfortable waiting area

Picture of Waiting room

 

 

Invest in a comfortable waiting room like seating places and decorations that make your waiting room more enjoyable before their appointment.

Moreover, avoid uncomfortable furniture and poor lighting in your clinic.

Instead, fill your waiting room with comfortable seating, use warm lighting to create a more calming environment, install soft music to relax patients.

When patients feel more relaxed, they will feel waiting times are no longer anymore.

Protect your patient’s privacy

Picture of Patient privacy

 

Many organizations wonder how to improve patient satisfaction and experience.

Most of the topics surrounding a patient’s visit to your clinic are a sensitive issue.

Therefore, your staff should understand and respect the environment in which they are speaking with a patient and try their best to conserve confidentiality.

Empathy

PIcture of Empathy

 

Empathy is the important feeling must have in each person, is the ability to understand and share the feelings of another.

It’s the main asset to improve health outcomes for patients.

Thus, it also helps an organization gain the fullest understanding of the patient experience.

 

Staff is friendly and helpful

Picture of staf friendly and helpful

 

Ultimately, patients come for your friendly and pleasant medical services.

But patients also want to see someone they feel comfortable with and a doctor and staff who will be invested in their well-being.

Frankly, be mindful is not only to provide a thorough examination but to also show a warm, caring, helpful, and friendly presence.

To get maximum satisfaction from the patient, your services must be very good.

However, at Mayflax, we provide pharmaceutical products services to the customer like a clinic. We serve our customers with excellent services and delivered quickly to your healthcare. Thus, by dealing with us, you will be able to enjoy a large selection of pharmaceutical products at affordable prices.

If you want to know more about us, you can contact us or sign up here.

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            ABOUT THE AUTHOR

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Raihan Ridzuan

Bachelor of Science (Hons) Pharmacology, is Customer Relationship Executive of Mayflax , one of the nation’s leading healthcare and marketing company.

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