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What Doctors Can Do to Improve the Quality of Healthcare

What Doctors Can Do to Improve the Quality of Healthcare

Malaysia has seen extraordinary economic growth for the past 20 years, but its healthcare sector is still developing. The mushrooming public and private institutions leave much room for improvement, from infrastructure and facilities to the quality of services.

Ameliorating healthcare quality is contemplated on both a macro and micro level. It doesn’t always have to be a complete systemic change; individual doctors can practice many things for their patients.

For anyone in the healthcare industry, inaugurating greater transparency is an excellent first step. Medical practitioners should also use patient-centred electronic health records (EHRs) to boost accessibility for providers and patients alike. After all, primary care providers are in the best position to impact the heart of healthcare quality.

The following tips may assist you in your efforts surrounding better patient outcomes and safety, efficiency, coordination and so on.

Analyse Data and Patient Outcomes

1. Analyse Data and Patient Outcomes

Noteworthy management consultant Peter Drucker once said, “If you cannot measure it, you cannot manage it.” Before beginning your quest for improvement, you must first analyse your data to identify the current opportunities. For instance, patient population, organisational operations or what have you. 

Then, start establishing baseline outcomes. Electronic health records (EHRs) were meant to enable more patient-centric care, but most practices emphasise better billing and increasing revenue. While this is understandable, improving quality healthcare requires otherwise.

Relocate the rigorousness of tracking billing to tracking patient wellness instead. Examine trends and statistics from EHRs, outcome studies and other data sources to pinpoint critical areas needing improvement.

2. Set Pragmatic Goals

Once you have a comprehensive understanding of your data, it’s time to set concrete goals that are executable. Try to be as precise and quantitative as possible. There are many health organisations with customary quality and consistency measures that you can sample during this stage.

In short, healthcare should be: safe, effective, patient-centred, timely, efficient and equitable. Your organisation must also commit to ongoing evaluation as boosting healthcare quality is an evolving process.

3. Gather a Balanced Team

A balanced team is an effective team. Ensure that yours comprises members from different backgrounds with diverse skills and experience levels. Of course, a senior leader must oversee, advise and advocate for the team, making informed clinical decisions. There should also be a project manager who can keep the team on track and perform daily tasks successfully.

4. Focus on Patient Engagement

Doctors are powerfully positioned to engage patients to be proactive healthcare consumers. However, patient engagement doesn’t stop with them. Providers can devise more holistic ways to encourage communication between families, insurance providers, social services, etc.

The improved connection between all parties involved will undoubtedly benefit the patient’s entire healthcare journey.

Patient Engagement

5. Research and Collaborate with Other Organisations

What better way to improve than learning from other flourishing organisations? Regular research on those that excel in particular areas can aid you in your quest. Read the literature, research online, attend conferences and reach out to them. You can implement specific changes at your own practice or even partner with these organisations to enhance patient outcomes.

For more information about running a clinic in Malaysia, head over to

How to Buy Medicine Online in Malaysia for Your Clinic

How to Buy Medicine Online in Malaysia for Your Clinic

The advancements in information and communication technology (ICT) have presented the healthcare industry with opportunities to buy medicine and supplies online. This breakthrough enhances the overall efficiency and quality of healthcare services in Malaysia.

Pharmaceutical product manufacturers and distributors have a growing online presence in Malaysia. This has benefited clinics and hospitals primarily as procuring medical supplies, has become much easier. Without further ado, here is a guide on how to make purchases online for your clinic in Malaysia.

Buy Medicine Online

1. Finding the Best Supplier in Malaysia

Firstly, you need to find a trustworthy certified supplier that offers a wide range of authentic products at a reasonable price.

When searching for a supplier, consider their prices, terms of business, shipping and return policies, reputation, and other relevant information.

2. Set Up An Account with Your Supplier

The next step is to register with your supplier, which you can do through an online form or sign-up page.

You will have to provide relevant details, such as a copy of your Annual Practising Certificate (APC) and identity card, healthcare facility details, business registration number, and a copy of the Suruhanjaya Syarikat Malaysia (SSM) company profile.

3. Buying Medicine and Supplies Online for Your Facility

Buy Medicine and Supplies Online for Your Facility

After your application has been approved, you can begin buying medicine online for your clinic in Malaysia. You will be able to browse through their product catalogue online, which should list all product features and specifications.

Then, order the medical supplies your clinic requires. If you can’t find a specific product, some suppliers offer the option to request it. They will then make the product available when they receive a sufficient number of requests for it.

You should also be aware of their payment policy. Some suppliers operate on a cash before delivery service where products are only delivered once full payment has been made. You may also have the option of applying for a credit limit, which will take some time to be approved.

4. Shipping and Return of Products

Shipping and Return of Products

Now, you simply have to wait for the delivery! You should be able to track your delivery with a tracking number or through your supplier’s portal.

In case you receive any defected, wrong or missing items, contact your supplier within the period stipulated in your agreement.

We hope this article has treated you well. This process is extremely convenient and comes with multiple benefits: better communication with suppliers, faster transactions, higher flexibility, availability of real-time information on products, and lower costs.

If you want to buy medicine online for your clinic and are looking for the right supplier, why not go with Mayflax? Mayflax is a pharmaceutical wholesaler with over 25 years of experience, promising a convenient ordering process with quick and timely delivery. Find out more on our website!