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Digital Marketing for Doctors: Tips to Improve Profitability

Digital Marketing for Doctors

Digital marketing for doctors may not take precedence when lives are at stake. But with the influx of internet users today, medical professionals will do well to leverage digital tactics in their overall marketing strategy.

Although doctors are abundant around us, it would be lax in assuming that patients are aware of them. What’s more, only 4.3% of doctors and physicians utilise digital marketing during self-promotion. The numbers speak for themselves.

Modern practices can expand their reach and establish trust with potential patients online when done right. This entails thorough research and proper planning so that campaigns will be optimised for maximum results. 

Fortunately, we’ve compiled a few tips to help you bring these strategies to fruition and, in turn, improve profitability.

1.Google Yourself

Google Yourself

Before breaking out the material, it won’t hurt to google yourself, see where you stand online or how your practice appears to consumers. Medical professionals may work heavily on referrals, but researching businesses online before making any commitments has become a norm.

Taking a look at your online presence from a third party’s perspective can help you build the right strategy more effectively.

2.Easy-to-Navigate Website

Website

The foundation of any online presence is, arguably, an easy-to-navigate website. Ensure that readers can find solicited answers quickly, whether it’s about medical conditions, booking an appointment or even informative blog posts.

Provide the exact address of your clinic as well as contact information. You can even include a live chat option for a more personal touch, as it will distinguish your website from the rest.

3.Engage Social Media

Engage Social Media

Medical professionals often underestimate the power of social media. However, the phrase ‘if you can’t beat them, join them’ hasn’t rung more true.

Facebook is a hassle-free platform where doctors can share information, clinic updates, and industry-specific articles with patients. After all, 60% of users are likely to trust social media posts by doctors over other groups.

4.Produce Videos

videos

Film-making is probably the last thing on any doctor’s mind due to their hectic work schedules. Nonetheless, creating engaging and informative videos can help elevate your reputation as an experienced practitioner.

Attention spans aren’t what they used to be, and audiences are increasingly gravitating towards visual content. Surgeons can discuss their expertise and also bestow advice to audiences for prevalent issues.

5.Manage Both Business and Practitioner Listings

Business and Practitioner Listings

Ensuring that your Google listings are claimed and verified for business and practitioner listings will help patients find you easier. If you’re not managing them both well, your online presence may come across as inconsistent.

You don’t want patients to receive false information when trying to reach you.

6.Encourage Patient Reviews

patient reviews

Nothing sparks trust quite like positive feedback from others. People typically ask about certain doctors before visiting them. So, by collecting reviews and including them on your website, prospects can read them and feel assured in their decision.

In this age, digital marketing for doctors is a must. Keep in mind to use social media to educate and create a unique brand voice, subsequently creating demand for your service. 

We understand that your time is always stretched thin, which is why Mayflax aims to alleviate your load of dealing with multiple suppliers for your pharmaceutical needs. Find out more about our services and make the smart move for your practice!

Becoming a Panel Clinic and How Empanelment Works

Becoming a Panel Clinic and How Empanelment Works

“Panel Clinic’ refers to a clinic in agreement with a third-party administrator (TPA) for providing cashless treatment. Only the panel clinic network offers a cashless facility, which means patients can walk into any listed practice across Malaysia and get treated without paying upfront personally then claiming from the company after.

Panel Clinic and How Empanelment Works

What is a TPA?

A third-party administrator is an organisation that manages a panel clinic’s healthcare claims, whether it is processing patients’ insurance claims or certain facets of employee benefit plans for a separate entity.

Fundamentally, we can consider this outsourcing the administration of claims processing. 

Did you know that a good 60% of business clinics are engaged under these corporate panel clients? Non-panel clinics that have not agreed to the TPA terms and conditions cannot cover members seeking treatment. Thus, patients will have to pay for the treatment and later claim as per the usual procedure.

How Empanelment Works at Medilink-Globals Panel Clinic

How Empanelment Works at Medilink-Global

Medilink-Global is a MOH-registered TPA with over 20 years of experience in the industry, evolving from its paper trail days to the highly customised system harnessed today.

Back then, patients would present a booklet detailing their respective records at the clinics. Clinic staff are then responsible for sending in invoices to HQ for further authorisation.

With Medilink-Global’s latest developments, clinics can digitalise the tedious process and augment efficiency. This Electronic Claims Clearing System (ECCS) offers convenience for clinic staff to verify members’ eligibility and submit claims in real-time. 

Applying as Medilink-Global’s Panel Clinic

Practices that wish to apply can submit their request by filling up the e-form at https://crm.e-medilink.com/Services/panelMember. Simply attach your Annual Practicing License (APC), Borang B, and List of Services and Facilities.

The Provider Management Team will conduct verification before proceeding to an agreement and setting up the clinic as their panel. Once the process is complete, members under the medical coverage can visit your clinic to enjoy cashless treatments.

Benefits of Empanelment

Benefits of Empanelment

The digitalisation of claims administration and management has allowed prospects to easily search for listed practices on the mobile app. This can help bring patient flow to clinics in an effective way. Moreover, HR staff can track patients’ health statuses and be notified of potential disease outbreaks from high-rise illnesses in their working environments.

Everything will be traceable, unlike the paper trail days where invoices often go missing. Why take the risk?

Old-school methods can be out of our control—the booklet may fall into the wrong hands, leading to medical abuse without status termination. As a result, the TPA must cover these invalid payments. Medilink-Global helps panels avoid such fraud by monitoring each case to prevent overspending and abuse of prolonged MC relief whilst consolidating the payment process.

All in all, you can rest easy as all data is secured, and operational support is available 24/7. 

As a partner of Medilink-Global, Mayflax is an affordable one-stop-for-all when it comes to pharmaceutical needs. Clinics can also register with Mayflax to find out the best offers on medicines for their practice.