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The Benefits of Digital Signage in Your Healthcare Practice

Waiting time

The Benefits of Digital Signage in Your Healthcare Practice

In health industry, some company has outdated office look like old-school and others company are keeping up with the trend and latest technologies…The customers now likely to go to modern vibes because they feel more excitement and comfortable… So, your company still need to upgrade it?

Yes! It’s time to upgrade to a new one but at a low-cost.

You can upgrade your company with a new appearance with the simple element which is digital signage.

But nowadays, a novel coronavirus, SARS-CoV-2 has become a global pandemic with the uncontrollable spreading trend transmitted by ‘respiratory droplets’.

The World Health Organization (WHO) said: “there are 4.7 million new cases were reported in the past week, a decline of 6% from last week, and the number of new deaths has climbed to a record high at 93 000, a 9% increase from last week”. The increasing number of positive cases has also caused heavy pressure on hospitals and clinics.

Under the COVID-19 coronavirus condition, many hospitals now use internet technology, patient’s temperature detection, and self-service queuing kiosk to reduce the hospital clinic pressure from an online and offline perspectives.

Waiting time
Digital device

What Is Digital Signage?

Digital signage is a helpful tool for Healthcare Service. Digital signage is a media display screen that is placed in your healthcare facility to assist your staff.

The function of digital signage is to create an exciting experience for patients, increase wellness initiatives, and create a safer and more productive work environment.

It also helps healthcare staff to understand the value of using this technology to enhance the patient experience.

Thus, many clinics and hospitals began to use various forms of touchless solutions.

For example, KioWare and Asta Solution launched a solution that allowed customers to pull up a touchpad on their phones and interact with the kiosk that way. If you want to gain customers, you need to reach them on their terms.

Here’s, we give these 5 ways health clinic or hospital which can benefit from digital signage technology.

How Does Digital Signage Benefit Patients?

Reduce Patient Anxiety

Anxiety
Anxiety

Some people have an uneasy feeling if they go to the clinic or hospital especially for kids. A clinic is one of the most anxious places to be.

However, to help reduce some of the patient’s uneasily feeling like stress, the clinic can do some move like improvements to their services.

Entertainment is one of healthcare practice in digital signage are use while waiting rooms and decrease perceived wait time. Thus, it also helps calm your patient’s mind.

Moreover, digital signage providing upbeat, entertaining, and attractive content helps reduce anxiety and restlessness before their appointment.

Waiting Times

Wait times
Wait times

Digital signage ability to display multiple forms of content, in fact, digital screens are not only informative but also more pleasant and enjoyable wait.

Healthcare facilities can entertain patients and visitors by providing engaging news, shows, relevant health information, or facility updates by use digital information boards.

When digital screens with engaging content are added to waiting rooms, it will reduce the waiting time for the patients.

Hence, the long waiting time becomes faster, for example, 30-minute can feel more like a 20-minute while waiting when patients are watching high-quality content that is targeted to their wants and needs.

Build a connection to staff

Teammate
Teammate

 

The patients like to know who they are working with before they go to the clinic for the health appointment.

Besides, digital signage will introduce your patients to your staff in an interesting way.

Thus, your team can create one introduction video on digital signage showing both the professional appreciation and personality of your staff.

It helps build a strong trusting relationship with your patients.

Easy for patient to search the building

Finding
Finding

 

 

If your clinic is located in a large building or hard to find, it can be harder for visitors to navigate. You can solve this problem by using interactive maps and directories near the entrance to your location, different from static maps such as interactive wayfinding tools.

This great tool will compact and personalizes information so that your visitors or patients only see the information they need, which helps them find their way more easily and faster.

Educate patients with shares important health-related information

Health information
Health information

 

 

 

The knowledge you can share our educational content such as wellness tips, treatment procedures, and medical advice that will make your patients become an informative person and healthier.

Your clinic can create short Informative videos for patients to watch while waiting to see the doctor or for their prescription.

However, this application is also widely used for Patient Education, “Prevention is better than Cure”.

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Raihan Ridzuan

Raihan Ridzuan ,  Bachelor of Science (Hons) Pharmacology, is  Customer Relationship Customer of Mayflax , one of the nation’s leading healthcare and marketing company.

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5 Tips on Reducing Patient Wait Times In Your Clinic

Photo of clinic

5 Tips on
Reducing
Patient Wait Times
in Your Clinic

Photo of an empty clinic
Martha Dominguez de Gouveia

Patients easily get frustrated if they waiting for a long time to see their medical practitioner. Waiting too long in businesses may lead to an unhealthy work environment and bad experiences among patients.

Furthermore, patient wait times can impact on clinic because they have a powerful effect on overall patient satisfaction.

Meanwhile, about 5,000 patients and 97% say they are getting frustrated by having to wait in waiting rooms recently surveyed by the company Software Advice.

As well as, 8% of patients will be less frustrated if they know how long the wait would be.

Said pediatrician Justin Smith, M.D., director of primary care innovations at Cook Children’s in Fort Worth, Texas.

“As doctors, we just need to value everyone’s time,” and “Sometimes we can get in the habit of thinking our time is more important than anyone else’s, and that’s unfair and unreasonable.”

Reducing Wait Times

Fortunately, there are many efficient ways for reducing patient wait times. We need to have good strategies to solve this problem, here are the main 5 tips we found to reduce waiting time in clinics practices.

1. Collect patient information before their scheduled appointment.

Collect patient info it may seem convenient at the time of the visit. I believe preventing delays at check-in can reduce patient wait times.

Does your office staff gather insurance information and patient history when they schedule an appointment? Are patients asked to complete the necessary forms before arrival?

Prepping paperwork collection will help patients be ready for tomorrow’s appointment as soon as they arrive at the office.

Moreover, through your website or via an online patient portal, they can complete the paperwork, and time spent in a waiting room at the clinic will reduce.

2. Create and stick to a policy for no-shows and late arrivals.

The healthcare company can create a policy for dealing with patients who do not show up or arrive late for their appointments such as QueueMed,  and BookDoc.

This application will automated reminders to remind the patients of their appointment via messenger and email.

The clinic can  set a time limit for late arrivals if a patient late more than 30 minutes or no-shows and need to reschedule back. Hence, late fees will be charged for cancellation or no show-up on-time. 

These policies can emphasize that you’re doing this because you value their time as much as they do.

3. Use a mobile queue solution

Implementing a mobile queue tool are a great way to keep wait times down.

Thus, QueueMed Solutions gives the patient to arrange their wait times and at the same time, it can help you to manage patient flow.

With the current situation, this is especially important during the ongoing Covid-19 pandemic due to the need to reduce the risk of transmission and observe social distancing measures.

QueueMed Solutions

Over 50,000 patients, the QueueMed Solutions have helped to improve their clinic visit experience and save their waiting times. Moreover, QueueMed provides more efficient ways to book the appointment via mobile device.

Furthermore, not only just QueueMed, there are more queue apps like a BookDoc which provides a mobile queue solution and able to search for doctors’ available time slots.

4. Divide front-desk duties

Segregate each staff to a specific job, such as phones or greetings. A smooth-running front-desk is important to successful daily operations in your clinic.

If the front-desk staff is stretched thin and not solid, some things may not be done or done properly may risk their job dissatisfaction, and can get a negative effect on how they interact with patients.

How can that problem be avoided? Besides, create an expert in charge of an area front-desk where the activities will run smoothly, there is a much better chance they will be happy and productive.

5. Using patient pre-registration

Have a clear understanding of your current registration process so that you can incorporate pre-registration into your training workflow.

As a result, with this approach, all registrations are incorporated directly into the registration software without the need for paper forms.

Pre-registration can simplify the process by collecting patient information. Besides, work as a team to determine the information you need to gather from patients during pre-registration.

Thus, you can use BookDoc App with mobile devices and internet access to book an appointment at any time from wherever you are, even when clinics are closed. The system is available 24 hours. The doctors’ portal allows you to conveniently and easily access patient information.

Hence, pre-registration can be done on the phone ahead of the appointment, or on the day of the appointment in person.

In the healthcare sector like clinics, waiting time can being a huge factor in determining patient satisfaction scores which result in repeat business and referrals.

While it is impossible to completely eliminate patient waiting times, its reduction remains possible.

Remember, a happy patient can boost their emotion to become a healthy person!

Health, healthy person, application, apps, appointment, book, booking, queue, mobile queue, clinic, digital health,  professional health, info, information, mobile device, patient, profit, profitable, tips, waiting time, policy.

     ABOUT THE AUTHOR

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Raihan Ridzuan

Raihan Ridzuan ,  Bachelor of Science (Hons) Pharmacology, is  Customer Relationship Executive of Mayflax , one of the nation’s leading healthcare and marketing company.

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How to Increase Your Clinic’s Profit: 5 Uncommon Tips

Basic marketing principles and strategies are needed to create awareness about your clinic, which would increase your clinic’s profit. 

Here are 5 tips, aiming at increasing your clinic’s profitability in a not so common way:

1. Customer Care

Impressions of your patient towards the clinic is without a doubt the most important and it usually begins with your reception desk.

Don’t make them wait for too long! Instead, ensure that the lobby is supplied with drinking water facility, reading material, television and soothing interiors.

By exhibiting a warm, empathetic and helpful behavior from your staff and also good medical prowess by you, it may be a recommendable patient experience! The patient will voluntarily share this with friends and family.

2. Good IT Usage

Waiting time could be reduced at your clinic by using a good IT solution.

Not only will it be able to schedule your appointments and help you accommodate walk-ins in, but it can also manage missed/did not turn up appointments.

3. Creating a Network with Allied Services Professionals

Medical care to patients involves many others including Pharmacists, Physiotherapists, Counselors, Pathologists and many others.

A great network with other medical care professionals can ensure good support with references.

4. A Point of Offer

In your marketing campaigns, offer something unique that would then create consumers. Thus, increasing you clinic’s profit.

5. Automate and Have Central Control 

Fully equip yourself with information on how things are working at every corner of your clinic.

Having reports are the best form of control possible without being physically present at all times, everywhere.

Get an automation solution as per the requirements of your clinic and train yourself to understand what the numbers spell out. 

Having said that, we at Mayflax are happy to help you in terms of medication supply so you can focus more on you clinic’s marketing. Click here to learn more!

References

  1. https://www.practicebuilders.com

Easy treatment for headaches

Cr. Adrian Swancar

Source from Healthline.com

Headache is defined as a pain arising from the head or upper neck of the body. The pain originates from the tissues and structures that surround the skull or the brain because the brain itself has no nerves that give rise to the sensation of pain (pain fibers). Several types of headaches exist, with tension headaches being the most common. Cluster headaches are painful and happen in groups or “clusters,” while migraines are a moderate-to-severe type of headache.

Keeping hydrate : The body need certain amount of fluid for it to properly function and by drinking too little, it may lead you to develop a headache. Researchers have found that the common cause of migraines and tension headaches mostly come from chronic dehydration. This can be relieved by drinking enough water which shown to relieve symptoms in dehydrated individuals within 30 minutes to three hours –  depending on their state.

Cr. LuAnn Hunt

Cr. Annie Spratt

Taking magnesium : A study suggests that treatment with 600mg of oral magnesium citrate per day helps in reducing the frequency and severity of migraine headaches. Headaches could be cured with prescribed medicines and can be prevented with consuming food that have high content of magnesium such as pumpkin seed, broccoli and certain amount of beans.

Limiting alcohol intake : Evidence shown that alcohol can trigger migraines in about one-third of individuals who experience frequent headaches. It also cause tension and cluster headaches in many people. Alcohol is a vasodilator, which widens blood vessels and allows more flow of the blood which may cause headaches in some people. The body could lose fluids and electrolytes from frequent urination as alcohol also acts as a diuretic which can cause or worsen headaches.

Cr. Giovanna Gomes

Cr. Gregory Pappas

Getting enough sleep : Sleeping less than you required can be detrimental to your health and may even cause headaches in some people. It is found that people who has sleep deprivation had more frequent and severe headaches but getting too much sleep has also been shown to trigger headaches. It is advised to have a minimum of 6 hours sleep a day, depending on the individual.

Practice yoga : One of the ways to relieve stress and improve your overall quality of life would be relaxing with yoga. A study was conducted and it showed that the effects of yoga therapy on 60 people with chronic migraines were reduced more than those who received conventional care alone.

Cr. Kiki Vega

Cr. Peter Secan

Having caffeinated liquid : Drinking beverages with caffeine such as tea or coffee may provide relief for a headache. It improves mood, increases alertness and constricts blood vessels. It also helps increase the effectiveness of common medications like acetaminophen and ibuprofen which are used to treat headaches with mindful caffeine intake.

Exercise : Increasing your activity level is said  to be one of the simplest ways in reducing headaches. A study which involved 91 people in 40 minutes of indoor cycling, three times a week was effective in reducing headache frequency than practicing relaxation techniques.

Cr. Jenny Hill

Cr. Dominik Martin

Sip some ginger tea : Ginger root has many beneficial compounds, including antioxidants and anti-inflammatory substances and they also helps reducing nausea and vomiting, which usually are the common symptoms associated with severe headaches.

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Women with recurrent pregnancy loss could reduce their stress with emotion-focused strategies

Cr. Matteo Di iorio

Source from MIMS.com

According to the data presented at ESHRE 2020, perceived stress in women who had recurrent pregnancy loss (RPL) could be reduced by meditation and mindfulness interventions.

Karen Kirchheiner from Hdidovre Hospital in Denmark, stated that studies have shown perceived stress and moderate-to-severe depression are more prevalent in women with RPL than other women trying to conceive.

“A 7-week meditation and mindfulness programme significantly reduced perceived stress [vs] a standard supportive care programme for women with RPL,” she said.

The researchers in the study randomized 76 women, 1:1 to receive supportive care alone or with a 7-week meditation and mindfulness programme facilitated by an authorized instructor. Daily guided audio of meditation for 10-20 minutes were also instructed for the women in the intervention arm while women in the control arm were instructed against meditation; 63 women completed the study.

Mean perceived stress significantly dropped from baseline in both the intervention and the control arms at 7 weeks with intervention outweighed the control protocol in terms of perceived stress reduction for between-group comparison.

The between-group difference was not significant as the perceived stress levels remained low in both intervention and control arms at 12 months vs baseline.

Women in the intervention arm had a significant reduction in personal stress from baseline, which were based on COMPI-FPSS scores at week 7. No significant differences were seen in the other two domains despite the reduced scores.

Consistent numerical reductions were seen across all COMPI-FPSS domains with the intervention protocol at 12 months, 9.2 to 8.7 points, and 7.9 to 7.6 points with only the social domain score reduction was statistically significant.

At week 7, depression was reported at baseline, dropping to none for two women in the intervention and at 12 months, only one had depression. However, these reductions did not equate to statistical significance.

Kirchheiner stated that there are no any significant decrease in depression in all three timelines and underlined that the study was not powered to detect differences in Major Depression Index (MDI).

“[Nevertheless, our studies suggest that] guided self-administered meditations could be a useful tool in the care for women experiencing RPL …. We now have a documented tool to reduce perceived stress. The question now is how to implement this in our clinical practice,” she concluded.

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Facing the pandemic with a mental health : Students are struggling

Cr. Sam Balye

Source from WebMD.com

College life could be both stressful and demanding and from that, anxiety, depression and inactive lifestyles are actually common among students. Now with the pandemic of COVID-19 happening worldwide, a new study might have found that the mental-health issues could be escalated and turn for the worst.

Researchers at Dartmouth College determined that the coronavirus pandemic had an immediate impact on the mental health of this particular undergraduate group of 200 students, using a mix of smartphone data and online surveys.

The study involved students who were participating in a research program tracking mental health at the New Hampshire university with Spikes of depression and anxiety were reported at the beginning of the pandemic in early March, just as the school pushed students to leave campus and begin remote learning all by their selves.

The study found out that the students’ overall anxiety and depression levels remained consistently high than in previous years, even if their self-reported anxiety and depression lessened slightly later on in the semester.

Jeremy Huckins, a lecturer at Dartmouth stated that there is a large-scale shift in mental health and behaviour compared to the observed baseline established for the group over previous years.

In addition, the students reported around spring break period in mid-March that their day-to-day lives were dramatically more sedentary than pervious terms.

Huckins suspected that spring break 2020 was stressful and confining for the students in the study and it might be responsible for a large number of college students across the country even though it is usually a period of decreased stress and increased physical activity.

A smartphone app developed at Dartmouth was used by the researchers to calculate sedentary time. It collected information such as number of phone unlocks, phone usage duration and sleep duration from the student volunteers.

Through the app, data on depression and anxiety were also collected using weekly, self-reported questionnaires. The decrease in activity among these students may have been related to lockdown orders implemented at the time.

Huckins also said that when social distancing was recommended by local governments, students were more sedentary and visited fewer locations on any given day. “The impact of COVID-19 extends beyond the virus and its direct impacts. An unresolved question is if mental health and physical activity will continue to degrade over time, or if we will see a recovery, and how long that recovery will take”.

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Study shows that having red meat before exercise does not offer any additional benefits

Cr. Victoria Shes

Source from MIMS.com

A new study has shown that people who are consuming lean red meat in line with current recommendations does not improve muscle mass, strength, nor cognitive functions of healthy community-dwelling older adults undertaking resistance-based exercise training 3 days/week compared to those consuming carbohydrates.

154 random adults aged ≥65 years was picked by the researchers as they participated in a multicomponent 3-day/week resistance-based exercise programme to either a lean red meat group, the exercise plus lean red meat or a control group receiving carbohydrates in the form of one-half cup or rice or pasta or 1 medium potato, the exercise plus carbohydrate control, on training days.

For the primary outcomes in total body lean mass, leg LM, thigh muscle cross-sectional area, leg and back muscle strength, and executive function;  there were no significant differences between-groups in exercise-induced improvements.

There were also no significant differences in improvements for the secondary outcomes of global cognition function, fat mass, physical function measures, or systolic blood pressure.

In terms of arm Lm, gait speed, muscle density, and appendicular LM in the per-protocol analysis, the improvements were greater for the Ex + meat group than the C + Ex group.

At the same time, net improvements in working memory learning after 12 weeks and 24 weeks were greater in the C + Ex group than the Ex + Meat group.

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Lower risks of cancer, cardiovascular diseases and diabetes by having more fibres in your diet

Cr. Joanna Kosinka

Source from MIMS.com

A recent study suggests that to reduce the risk of several chronic diseases and mortality, higher consumption of dietary fibres (DF), particularly soluble (SF) and insoluble fibres (IF) from fruits.

The researchers sought to examine the association of intake of DFs of different types (total DF, SF and IF) and from various sources with the risk of cardiovascular disease (CVDs), cancer, type 2 diabetes (T2D), and mortality in the large-scale NutriNet-Santé prospective cohort.

107,377 participants were included in the cohort study where the usual DF intake was estimated from validated repeated 24-h dietary records over the first 2 years following inclusion in the cohort. To assess the associations between sex-specific quintiles of DF intake and the risk of chronic diseases and mortality.

With the increased intake of total DFs, it was found that T2D risk is being significantly decreased and also correlated with a lower risk of breast cancer. It is also stated that intake from fruits led to a reduced risk of several chronic diseases. . For particularly soluble (SFs), they are correlated with a reduced risk of CVD and colorectal cancer, while IFs reduce mortality from cancer or CVDs.

The investigators stated that to involve different types and sources of fibre, further studies are needed and more emphasis should be put on dietary fibres in public health nutrition policies, as DF intake remains below the recommended levels in many countries.

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Diabetic ketoacidosis in children equals to hypertension

Cr. Rene Bernal

Source from MIMS.com

Study has found that for children with diabetic ketoacidosis (DKA), hypertension is a common phenomenon.

Researchers gathered 1,258 patients who had sufficient haemodynamic data for the present analysis while using data from the Paediatric Emergency Care Applied Research Network. Out of these, 12.2 percent had documented hypertension at presentation.

In under 2 hours, hypertension were resolved quickly in 36 children and for 118 episodes, hypertension lasted for 2 hours. During DKA treatment, the blood pressure was normal at baseline in 196 patients but progressed to hypertension during DKA treatment. Developed at any time during DKA, the resulting overall rate of hypertension was at 27.8 percent.

The median duration of  hypertension was 4.0 hours and at presentation, correlated with more severe acidosis and stage 2 or 3 acute kidney injury. On the contrary, at baseline, lower glucose levels or glucose-corrected sodium concentrations were associated with hypertension at presentation.

Lower scores on the Glasgow Coma Scale and more severe acidosis correlated with the development of hypertension at any point during DKA. Severe acidosis, stage 2 acute kidney injury, and younger patient age are also directly correlated with hypertension severity.

The researchers stated that a central mechanism may be involved in causing abnormal haemodynamic regulation with the development of hypertension during DKA treatment and the association of hypertension with altered mental status.

They also added that it is necessary to better understand relationships of regional cerebral blood flow abnormalities during DKA is necessary and how these relate to life-threatening cerebral injuries in some children.

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Erectile health in men gets affected by the functionality of their lungs

Cr. Tim Marshall

Source from MIMS.com

Based on recent study, erectile dysfunction (ED) appears to correlate with an impaired forced expiratory volume in 1 second (FEV1) out of other classic risk factors.

Free of a history of diabetes, cardiovascular or kidney diseases, 331 men were under supervision and assessment using the International Index of Erectile Function (IIEF-5) resulted into the main outcome of ED. Through mini-spirometry, FEV1 was measured under the guidance of a study nurse.

For normal predicted FEV1 values, sixty-six percent of the participants had it while 23 percent and 11 percent had mild and moderate impairments. Five patients had a history of chronic obstructive pulmonary disease (COPD), while four had a history of asthma with fifty-nine participants had moderate-to-severe ED.

A link between the impaired predicted FEV1 and moderate-to-severe ED were uncovered by researchers.

The risk of ED was increased by almost fivefold for men with FEV1, which is between 1.0-2.0 L/s. For those with predicted FEV1, the corresponding risk was over four times as high.

The researchers stated that the biological background can only be hypothesized since it is the first study to report the association between decreased pulmonary function and ED in apparently healthy men. Be that as it may, the findings underscore the importance of monitoring for sexual and erectile health in men with weak lung function.

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